Privacy Policy | Blue Coral Healthcare

1. Who we are

Blue Coral Healthcare Limited (“we”, “us”, “our”) is a home care provider registered in England and Wales. Our registered address is 50 Flockton Road, Sheffield, S13 9QW. We are the data controller for the personal data described in this policy.

2. What data we collect

We collect personal data when you:

Complete an enquiry or contact form on our website
Call or email us
Apply for a job with us
Receive care services from us

Data collected may include: name, address, postcode, telephone number, email address, date of birth, health and care information (for service users), and employment history (for job applicants).

3. How we use your data

We use your data to: respond to enquiries, assess care needs, provide and coordinate care services, process job applications, and comply with our legal obligations as a regulated care provider.

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis

We process personal data on the basis of: your consent (for enquiries and marketing), contract performance (for care services and employment), and legal obligation (for regulated care activities).

5. Data retention

We retain enquiry data for up to 12 months. Service user records are retained for 8 years following the end of care in line with regulatory requirements. Job applicant data is retained for 6 months unless you accept a role.

6. Your rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion of your data (subject to legal obligations), restrict processing, and withdraw consent at any time. To exercise any of these rights, contact us at info@bluecoralhealthcare.co.uk.

7. Cookies

We use essential cookies to operate this website. See our Cookies Policy for details.

8. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.